All sales are final. Every Glory piece is handcrafted to order in Los Angeles for the person who ordered it, so we are unable to accept returns, exchanges, or cancellations once an order has been placed.

We want you to love your piece. If you have any question about sizing, metal, stones, or fit, email info@gloryjewelry.com before you order and we will help you get it right the first time.

If your piece arrives damaged or defective, or is not what you ordered, email info@gloryjewelry.com within 7 days of delivery with your order number and photographs, and we will make it right.

Every piece is handcrafted to order, so please allow 4–6 weeks for creation and delivery. Two exceptions: the 18K gold vermeil 222 pendant is in stock and ships now, and the solid 18K gold 222 is made to order in 2–3 weeks.

Every order ships via FedEx, fully insured for the retail value of the piece, with a signature required on delivery.

Right now we only ship in the continental United States. If you are looking to make a purchase and ship internationally, please email info@gloryjewelry.com to inquire.

Reach out to your current home or renters' insurance provider to inquire about adding a personal articles policy or a rider to your existing policy. If your current insurer does not offer the coverage you need, consider a policy from a company specializing in jewelry insurance for more comprehensive protection. Ensure you have receipts and any other relevant documents safely stored. Digital copies are highly recommended for easy access when needed. Insuring your jewelry provides peace of mind, knowing your cherished pieces are protected against loss, theft, or damage. For assistance with obtaining a jewelry appraisal or if you have further questions about jewelry insurance, please contact our customer service team at info@gloryjewelry.com