Frequently Asked Questions

Items purchased on gloryjewelry.com may be returned for refund or exchange within 14 days from the date you receive your order. Returns and exchanges are only accepted on unworn, unaltered items returned in original packaging (Glory box and/or pouch). Please emailinfo@gloryjewelry.comfor return requests. Please provide your Name, Address, Order Number and Reason for Return. Returns will only be accepted with a Return Authorization Number clearly labeled on the package. Approved returns will be credited for the purchase price of your item. We do not refund shipping charges, unless we have sent an item in error. Return shipping and insurance are the responsibility of the customer. This amount will be deducted from your merchandise refund. The customer is responsible for any and all shipping charges on any bounced or undeliverable packages.

Right now we only ship in the continental United States. If you are looking to make a purchase and ship internationally, please email info@gloryjewelry.com to inquire.

Reach out to your current home or renters' insurance provider to inquire about adding a personal articles policy or a rider to your existing policy. If your current insurer does not offer the coverage you need, consider a policy from a company specializing in jewelry insurance for more comprehensive protection. Ensure you have receipts and any other relevant documents safely stored. Digital copies are highly recommended for easy access when needed. Insuring your jewelry provides peace of mind, knowing your cherished pieces are protected against loss, theft, or damage. For assistance with obtaining a jewelry appraisal or if you have further questions about jewelry insurance, please contact our customer service team at info@gloryjewelry.com